Does queuing delay my delivery?
No. It only orders delivery; when capacity returns, earlier payments are delivered first.
Can I cancel a queued order?
Undelivered orders can follow the refund policy; email support with the order number.
What do I need to look up an order?
The GP order number from this site plus the purchase email used at checkout. Both must match before the order page shows status and delivery details.
Can a failed top-up be refunded?
Yes. Orders that were never delivered, or that still failed after following the instructions, follow the refund policy and are refunded in full the same day when eligible.